My Replacement Fridgerator

At approximately 1:00 pm this afternoon, a Coast Appliance Wholesale delivery truck pulled up to our driveway. Out hopped the driver with two other sets of helping hands. My wife and I watched in awe as the three movers spent approximately 1 1/2 hours moving, wiggling and finally exchanging the units. Our new fridgerator had finally arrived!

We knew that we wanted to incorporate a commerical styled kitchen during our first draft/blue prints of our home. Despite people telling us that it would be overkill, we ended up spending nearly fifteen thousand dollars for a duel fuel 6 burner range and a commerical styled refridgeration system.

Following the completion of our home, we soon discovered that the fridgerator doors were leaking air. This allowed moisture to become trapped inside the unit. Consequently all the internal components to began rusting. We were obviously frustrated as we believed that there would be less problems with higher end appliances.



The manufacturer had initially denied our request to exchange the unit. They had orginally planned to special order all new internal parts and pay a team of three technicians sixteen hours each to rebuild the fridgerator. After calculating the cost for material and labour, the manfacturer quickly realized that the total would be three times of my original purchase price of the unit.

After several more months of endless battling, the manufacturer finally agreed to our requests and provided a full product replacement.